Shipping & Returns

Shipping

We ship across the European Union from our studio in the Netherlands.

• Free shipping from €60.
• Under €60: €6 within the Netherlands, €10 elsewhere in the EU.
• Delivery: 1–2 working days in the Netherlands, 3–5 working days elsewhere in the EU.
• In-stock items ship in 1–2 working days; made-to-order items in 2–3 working days.

You'll get a tracking link by email when your order ships.

Returns

• 30 days to return, for a full refund — we cover EU return shipping.
• Items should be unused and in their original packaging.
• Refunds are processed within 5 working days of receiving your return.
• If something arrives damaged, email us within 48 hours and we'll replace or refund it.

Questions? Email info@lumaamsterdam.com.